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Corbymum80
Beginner
395 Views
Message 1 of 5

Re: I have not received my email to claim my Fitbit 3?

Hi how do I receive my code for the Fitbit I haven't had any emails yet
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4 REPLIES 4
RobbieMac
Moderator
Moderator
382 Views
Message 2 of 5

Re: I have not received my email to claim my Fitbit 3?

Hi @Corbymum80,

Welcome to the Community and thanks for your post!

Sorry that you haven't received the email with your voucher code to redeem your gift.  The email should be sent after 14 days of the service going live.  When was your services activated?

Cheers,

Robbie

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Corbymum80
Beginner
380 Views
Message 3 of 5

Re: I have not received my email to claim my Fitbit 3?

It has been more than 14 days
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RobbieMac
Moderator
Moderator
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Message 4 of 5

Re: I have not received my email to claim my Fitbit 3?

Hi @Corbymum80,

Thanks for confirming that, sorry you haven't received the code yet.

Send your details over and we'll take a look at this and get back to you.  Click on my username here >> RobbieMac << and you'll see our contact link underneath my profile picture.

Cheers,

Robbie

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StephanieG
Community Manager - Retired
359 Views
Message 5 of 5

Re: I have not received my email to claim my Fitbit 3?

Hi @Corbymum80 thanks for getting back to me this morning and confirming you have received the email 🙂

Please post back if there's anything else we can help with!

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