cancel
Showing results for 
Search instead for 
Did you mean: 
Corbymum80
Newbie
224 Views
Message 1 of 5

Re: I have not received my email to claim my Fitbit 3?

Hi how do I receive my code for the Fitbit I haven't had any emails yet
0 Ratings
Reply
4 REPLIES 4
Moderator
Moderator
211 Views
Message 2 of 5

Re: I have not received my email to claim my Fitbit 3?

Hi @Corbymum80,

Welcome to the Community and thanks for your post!

Sorry that you haven't received the email with your voucher code to redeem your gift.  The email should be sent after 14 days of the service going live.  When was your services activated?

Cheers,

Robbie

Community ModeratorRobbieMac
Did you get the help you needed?
Help others by clicking on ‘Mark as accepted solution’
Show your appreciation!
Click on the star next to a reply to say thanks
Help guide to using the community? Click below
Kudos”Kudos”
0 Ratings
Reply
Corbymum80
Newbie
209 Views
Message 3 of 5

Re: I have not received my email to claim my Fitbit 3?

It has been more than 14 days
0 Ratings
Reply
Moderator
Moderator
198 Views
Message 4 of 5

Re: I have not received my email to claim my Fitbit 3?

Hi @Corbymum80,

Thanks for confirming that, sorry you haven't received the code yet.

Send your details over and we'll take a look at this and get back to you.  Click on my username here >> RobbieMac << and you'll see our contact link underneath my profile picture.

Cheers,

Robbie

Community ModeratorRobbieMac
Did you get the help you needed?
Help others by clicking on ‘Mark as accepted solution’
Show your appreciation!
Click on the star next to a reply to say thanks
Help guide to using the community? Click below
Kudos”Kudos”
0 Ratings
Reply
Community Manager
Community Manager
188 Views
Message 5 of 5

Re: I have not received my email to claim my Fitbit 3?

Hi @Corbymum80 thanks for getting back to me this morning and confirming you have received the email 🙂

Please post back if there's anything else we can help with!

Community ModeratorStephanie
Did you get the help you needed?
Help others by clicking on ‘Mark as accepted solution’
Show your appreciation!
Click on the star next to a reply to say thanks
Help guide to using the community? Click below
Kudos”
Please avoid contacting us (moderators) via private message, for account/fault issues, unless invited to do so. The community will be able to help answer your question so we encourage you to create a new thread if you can’t find the answer from existing discussions. The moderators will be around to lend a hand should the community not have the answers. Thank You
0 Ratings
Reply