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Beginner
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Message 1 of 3

Re: I'm trying to delete an account off my bt that has been shut down

i need to know how to delete an old account off of my bt as it is now obsolete and i want to set up my new account properly. how do i do this?

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Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: I'm trying to delete an account off my bt that has been shut down

The  billing live chat at  https://www.bt.com/help/home/contactus/#/account-and-billing will be able to arrange for the old account to be deleted off your profile.

See link about adding an account.

https://www.bt.com/help/bt-sport/adding-an-account-on-my-bt

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Moderator
Moderator
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Message 3 of 3

Re: I'm trying to delete an account off my bt that has been shut down

Hi @donnacrow,

Thanks for your post and welcome back!

The billing chat team will be able to help remove the obsolete account - Cheers @gg30340!

Post back and let us know how you get on chatting with them.

Thanks,

Robbie

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