i need to know how to delete an old account off of my bt as it is now obsolete and i want to set up my new account properly. how do i do this?
The billing live chat at https://www.bt.com/help/home/contactus/#/account-and-billing will be able to arrange for the old account to be deleted off your profile.
See link about adding an account.
Thanks for your post and welcome back!
The billing chat team will be able to help remove the obsolete account - Cheers @gg30340!
Post back and let us know how you get on chatting with them.