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StellaLewis
Beginner
355 Views
Message 1 of 6

Re: New HUB offer by text

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I’ve had the same this morning, have spoken to BT and it’s a scam, they have no record of any SMS’s being issued to me

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5 REPLIES 5
JohnC2
Moderator
Moderator
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Message 2 of 6

Re: New HUB offer by text

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Hi @StellaLewis, welcome to the forum and thanks for posting. You've mentioned that you called in to check that this was a genuine text and got told it was a scam. I've sent you a Private Message so you can get in touch with the Mod team and we'll be happy to double-check this for you.

Cheers

John

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RobbieMac
Moderator
Moderator
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Message 3 of 6

Re: New HUB offer by text

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Hi @StellaLewis 

Thank you for getting in touch with us.

I am sorry for the confusion.  I tried calling you today and I have sent you a private message.  I have double checked this and it is a valid offer at the moment.  Check out my private message when you have a moment and get back to me if you have any questions 😀

All the best,

Robbie

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PC1977
Contributor
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Message 4 of 6

Re: New HUB offer by text

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Is it a brand new hub, or a smart hub 2 for people who haven’t got one?

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-Richie-
Guru
234 Views
Message 5 of 6

Re: New HUB offer by text

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@PC1977wrote:

Is it a brand new hub, or a smart hub 2 for people who haven’t got one?


Smart Hub 1 for customers on legacy equipment, it's a newer model with better features so Wi-Fi should improve plus you can split the bands.

PC1977
Contributor
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Message 6 of 6

Re: New HUB offer by text

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Thanks for that 

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