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michelle331
Beginner
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Message 1 of 7

Re: Not recieved my M&S voucher

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Hi,

I ordered my new BT services and as part of the deal i was due to get a reward card and a M&S voucher.

I have received the reward card but no M&S voucher, it states to wait 45 day which i have but still nothing.? Can you please help. 

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6 REPLIES 6
michelle331
Beginner
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Message 2 of 7

M&S Voucher not recived

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Hi,

 

I took out new services with BT and i was advised that i would receive a M&S Voucher as part of this deal. I have waited the 45 days but still nothing, can you please help.

 

Michelle

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PaddyB
Moderator
Moderator
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Message 3 of 7

Re: Not recieved my M&S voucher

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Hi,

I'm sorry you haven't received your M&S voucher as part of your order for BT. When did you place your order and have you claimed the voucher using the link https://broadbandbenefits.co.uk/marksandspencers/claim

Thanks

PaddyB

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michelle331
Beginner
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Message 4 of 7

Re: Not recieved my M&S voucher

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Hi Paddy,

I placed my order at the end of Nov, and I did the link twice now.

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michelle331
Beginner
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Message 5 of 7

Re: Not recieved my M&S voucher

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Do you need any of my order details ?

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PaddyB
Moderator
Moderator
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Message 6 of 7

Re: Not recieved my M&S voucher

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Hi @michelle331,

Thank you for posting back. If you send me in your details, I'll chase this with the Promotions team.

I have sent you a private message with instructions on how to contact me.  You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks

PaddyB

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DavidM
Moderator
Moderator
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Message 7 of 7

Re: M&S Voucher not recived

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Hi michelle331,

Thanks for taking my call today. I'm glad I was able to sort this out for you. Get back to me if you have any other problems.

All the best

David

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