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klaus
Aspiring Contributor
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Message 1 of 2

Re: Postal advertising - how do I unsubscribe?!

Hello,

 

I use BT Infinity (internet only). I indicated some while ago that I did not want BT to contact by phone about new services or to receive postal advertising. 

 

I have had one phone call about BT TV offers, and just received a third mailing today about TV. I bin these immediately as I am not interested in TV or sport. I find all my entertainment on the internet.

 

I can't find a relevant link (that is not out of date) to edit my preferences, so please could a BT person edit them for me as follows:

 

1] I only wish to receive any advertising by email only.

 

2] I do not wish to be contacted at home unless necessary, and certainly not for advertising.

 

3] I am not interested in TV or sport packages.

 

Thank you.

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Moderator
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Message 2 of 2

Re: Postal advertising - how do I unsubscribe?!

@klaus if you get in touch with the live chat team on this link and ask them to remove you from the marketing list it should stop the mailers being posted. 

Community ModeratorNeilO
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