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Why1
Beginner
253 Views
Message 1 of 3

Re: Problems Claiming Amazon Echo

I have almost the same problem as you constant phone calls and chat to bt only to receive empty promises that I would receive it in few days. I have to believe it’s all a con to get customers to renew contract. I too have made a complaint but don’t hold out much hope I intend to get advice from trading standards next because it is obviously false advertising and if I can get out of the contract I will to go to another provider .

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Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: Problems Claiming Amazon Echo

@Why1 

I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.

Please do not make multiple posts. Thanks.

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NeilO
Moderator
Moderator
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Message 3 of 3

Re: Problems Claiming Amazon Echo

@Why1 Thanks for posting, I'm really sorry to see you're having problems claiming your Amazon Echo. I'll send you a private message in a moment so you can send over your details to the Mod team and we'll be happy to chase this up for you.

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