Recordings of calls with BT

[John104]

Hi Peter,

I couldn't complete that online form because I do not have a mobile phone, just a landline. Where else can I make a DSAR request please - is there someone I can email?

[Keith_Beddoe]

@John104 

I have moved your post to this new thread, so you can get advice from forum members.

Complete this web form, DSAR web

[John104]

Hi, thanks, but that form requires me to enter a mobile number. I can't. I don't have a mobile phone.

[Katie_B]

Hello @John104. 

Thanks for coming here. 

Are you currently a BT customer?

Katie

[John104]

Yes

[Katie_B]

Thanks so much for confirming @John104. 

If you are unable to enter a mobile number, I'd recommend giving us a call so this can be completed internally. 

Katie

[John104]

Thanks Katie - can you give me the telephone number to call please?

[Alex_H · Accepted solution]

@John104 You can call us on 0330 1234 150 and one of our guides can help submit the DSAR request on your behalf

Alex