Sorry to post here but I can't find the new thread option, I'm new to this forum.
I'm having the same issue with being charged for caller display. I was assured last month it was all sorted out and I'd be refunded back to September, just got this month's bill with a paltry £1.69. I really can't cope with the foreign call centre again, can someone please help?
try live online chat
The helpdesks can't help with this. I'm asking the forum moderators to have a look at your account and they should post contact info here shortly.
If you have done online help and customer services then see if mods can help. They will post a contact us link.
After completing the email NOT PM then you join a queue of other customers waiting for mod help. The mods will get back to you in 3/5 working days either by phone or email
Hi axwy62 and welcome.
I'm sorry you're getting repeat charges for the caller display. I can help with this. Can you drop me an email with the details? You'll get the 'contact us' link in my profile.