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The_Rossian
Newbie
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Message 1 of 3

Re: Removing old account ID

Hi, I have the same problem, is it possible that someone can help me remove my old inactive account from the My BT portal.

Thanks

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Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: Removing old account ID

@The_Rossian 

To get your BTID deleted have a chat with the BTID LiveChat team and they will arrange this for you.

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Moderator
Moderator
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Message 3 of 3

Re: Removing old account ID

Hi @The_Rossian  did you contact the chat team? and did they remove the old profile for you?

Cheers
John

Community ModeratorJohnC
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