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Newbie
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Message 1 of 3

Re: Reward Card - Claimed or not?

Good morning

I joined BT on 12/2/2020 ,I signed up to a fibre  broadband deal which included an £80 reward card. When logging into my online account it shows that a have no reward to claim . How do I resolve this as the BT website has no information on what to do and I am unble to speak to anyone working for BT in person as it is not rightfully deamed an emergency . I don't however want to lose the reward by failing to claim inside the 3 months . 

Thank you 

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Newbie
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Message 2 of 3

Reward card

Hi everyone

I signed up to a new fibre deal with BT on 12/2/20 via a comparison website which included a £80 reward card. When I log into my BT account it shows I have no reward to claim . Why is this and what can I do about it ? 

Thank you 

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Moderator
Moderator
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Message 3 of 3

Re: Reward card

Hi @Uncle_Ben87 I'm sorry you've been unable to claim your reward card, I've sent you a private message so you can get in touch and we'll be able chase that up for you

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