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Beginner
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Message 1 of 2

Re: Rewards card

Hi,I also went live with BT fibre2  on the 22nd June, Ordered on the 7th June,£80 MasterCard reward card to claim once up and running. The section to claim the card shows no rewards to claim? BT asking not to ring unless urgent,so need some help or pointing the right direction 

Many thanks in advance 

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Moderator
Moderator
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Message 2 of 2

Re: Rewards card

Hi @Sophie31 and @hallidayb welcome to the forum and thanks for posting. The reward card should be available to claim 14 days after your broadband order has completed. Sorry that the reward is not showing for you. I've sent you both a Private Message with details on how to contact the Mod team and we'll be happy to help you get the reward claimed. We are busier than usual at the moment so it will take longer than normal for us to get in touch with you.

cheers

John

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