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Hi I have the same issue with getting my M&S card and £80 reward card and the website said I'm not eligible for anything. My services started 18th March. Can someone contact me please.
I have asked a moderator to provide assistance, they will post an invite on this thread.They are the only BT employees on this forum, and are based in the UK.
Please bear in mind that with the current crisis, it could take a long time for one of them to deal with your request.
HI @leenemesis welcome to the forum and sorry you have not received your M&S voucher. I've sent you a Private Message with details on how to contact the Mod team and we'll be happy to help you with this.