Hi @Weeksy69, welcome to the forum, and sorry you're not able to claim your reward online. I've sent you a Private Message so you can get in touch with us and we'll be happy to get the claim processed for you.
Thank you for taking my call today. I'm sorry if you had issues claiming your Reward Card. I've done this for you and you should receive this in the next few days. It can take up to 14 days for the Reward Card to arrive.
