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Laura_wills
Newbie
139 Views
Message 1 of 3

Re: Yet another By reward card question.

This seems to be my situation you apply or the reward wait 30 days and nothing, so emailed and was told by bt it didn’t go through and wait another 30 days and again nothing so emailed again and guess what....wait another 30 days! Ridiculous oh and don’t bother ringing as you get hung up on first time customer and definitely questioning why I used bt as I thought they were a reputable company....
2 REPLIES 2
Recognised Expert Dean007
Recognised Expert
131 Views
Message 2 of 3

Re: Yet another By reward card question.

Hi @Laura_wills

Sorry you haven’t had much luck, we can ask the moderation team to check the status for you. They will post here but are fairly busy so you may need to check back. 

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Moderator
Moderator
124 Views
Message 3 of 3

Re: Yet another By reward card question.

Hi @Laura_wills I'm sorry that you have not received your reward card yet. I've moved your post to create your own thread to prevent any confusion and it's the best thing to do.

We will be happy to check up on delivery of your reward card if you send us your details. You can contact us by clicking on my user name and selecting contact the mods.

Thanks
John

Community ModeratorJohnC
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