Forced switch from BT to EE

[Linzi_H]

Hi @ginchy 

I've replied to your private message. 

Please can you get back to me with the details I have asked for, and I'll be happy to help further. 

Linzi 

[ginchy]

Hello James,

Thanks for getting in touch. We've added a £8.51 credit to your next bill.

You don't need to do anything, we'll add it automatically.

If you have any questions, please visit our help page.

Thanks,
BT Customer Support

so what does this mean exactly does this pay for the 5 days with EE ???

and on and on and on it goes..........................................

[ginchy]

What is wrong with your private email system every time I try to reply I get the html stuff so I paste my text into a notepad file then copy it to the email reply get the same so I paste the text into an email and change it to plain text and get the same so I tried again to the latest email/text and it tells me it has removed the html and get the same then I paste the exact same text into a public message and get the same ONCE but on the second "SEND" it posts.

Did you keep up?

[ginchy]

what is going on you were supposed to stop these people harrassing me????? Both email and texts just received today Wednesday 1620 hours.

Hi James,

Your latest EE Broadband bill is ready to view in the EE app or online. The EE app makes it a breeze to check your bill and manage your payments. Or you can tap View your bill to get started

View your bill

Ways to pay

You can easily make a payment on the EE app or online. You just need your home phone, mobile or account number. Please visit ee.co.uk/go/waystopay for more ways to pay.

Take the hassle out of payments

Over 90% of our customers pay by Direct Debit. It's a hassle-free way to make sure you never miss a payment. If you'd like to join them, just tap Set up a Direct Debit and enjoy peace of mind:

Set up a Direct Debit

Thanks,
The EE Team

[Linzi_H]

Hi @ginchy 

I have emailed the relevant team as explained in our private messages, and they will be in touch as soon as possible.

Linzi 

[ginchy]

Did you read my message above about an £8 credit? Is that them being in touch I already asked you this question but got no reply????/

Duh!

Who exactly is getting in touch because the text about the credit came from BT why else would they get in touch with me why else would they credit me!?

Message 22 of 26 is the one you want

[Linzi_H]

Our Executive Care Team will be reaching out to you directly @ginchy, as promised.
The email reply will indicate when it is this team, and they should be in touch very soon to explain the next steps. 

Linzi