Re my earlier posts above - my card has finally arrived.
You can see my comments on my own thread https://community.bt.com/t5/Bills-Packages/Claiming-My-BT-Reward-card/m-p/1831328
Good luck Neenydee.
@Neenydee Has your reward card arrived yet?
@Neenydee 30 days have passed now but the rewards team have advised us of further delays. I sincerely apologise for this, they're taking up to 10 days longer at the moment. I'll follow up with you again next week but if it arrives in the meantime can you post back to let me know?
Hi @Neenydee I called there but missed you, I wanted to follow up with you to check if your reward card has arrived? Would you be able to post back and let me know? Thanks.