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Message 1 of 4

Re contract

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How do I re contract my contract ends on 1st April I want to re contract basic broadband and add basic TV package. I've tried my BT but only offered nx level up broadband an I can't afford it

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Distinguished Sage
Distinguished Sage
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Message 2 of 4

Re: Re contract

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I don't think you will be able to add a TV package to BTBasic. 

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Distinguished Sage
Distinguished Sage
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Message 3 of 4

Re: Re contract

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If you want to stay on basic broadband, you will just have to stay on a monthly rolling contract, as basic ADSL broadband is no longer being offered if superfast broadband is available.

I am not even sure that you can add a basic starter TV package to basic broadband any more.

If you have come to the end of a discounted package, then the price will go up anyway.

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Moderator
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Message 4 of 4

Re: Re contract

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Hi @Richbradbury01, I can confirm that what has been said is correct in that BT TV plans are not available to customers on the BT Basic service, sorry. 

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