Thanks for getting back so quickly @mariap .
I'm sure we can sort this out for you. I’ve dropped you a private message with details on how to contact the moderator team. Please reply with the required details and we'll take it from there.CheersDavidM
Good morning @mariap
Thanks for taking the time to send in your account information.
I'm sorry about the delay in getting your Xbox sent out to you.
I have raised a query to our Gifts team and expect to hear back from them within 5 working days. I will let you know as soon as I have an update.
I have sent you a private message which includes your voucher code.
Can you let me know if you are able to order the Xbox OK?