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emanresu
Aspiring Contributor
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Message 1 of 3

Ref# CON-0003 error message/

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Looking to come back to BT. I left due to poor CS but thought I would give them another chance.

While trying to order a BB-only deal I get the error message Ref# CON-0003

Anyone able to explain the error code before I try the CS phone lines. 

 

 

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DavidM
Moderator
Moderator
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Message 2 of 3

Re: Ref# CON-0003 error message/

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Hi @emanresu and welcome back.

Sorry you're having problems placing your order online. I can help you with this. I'll drop you a private message now so you can get in touch.

Cheers

David

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emanresu
Aspiring Contributor
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Message 3 of 3

Re: Ref# CON-0003 error message/

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Problem fixed thanks to @DavidM - though he's not letting anyone into the secret methods behind the scenes.

Now just have to sort the mess I've made with my online BT account. Outfoxed by a computer!

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