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Nathanmorris
Beginner
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Message 1 of 6

Refer a Friend Vouchers (Mods)

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Hello folks,

Seen a few threads about missing Refer a Friend Vouchers. Another case here, if a mod could pop up with a private message it would be appreciated. 

Thank you in advance. 

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5 REPLIES 5
JohnC2
Moderator
Moderator
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Message 2 of 6

Re: Refer a Friend Vouchers (Mods)

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Hi @Nathanmorris  welcome to the forum and thanks for posting. Sorry that you have not had an update on your refer a friend voucher.

Would be able to confirm that your friend has had the broadband connected and the first bill has been paid?

cheers

John

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Nathanmorris
Beginner
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Message 3 of 6

Re: Refer a Friend Vouchers (Mods)

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Hi @JohnC2, I am the friend aha. Neither of us have received vouchers.

Three bills paid, connection went live 10th(ish) of February. 

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NeilO
Moderator
Moderator
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Message 4 of 6

Re: Refer a Friend Vouchers (Mods)

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Hi, @Nathanmorris thanks for confirming that, I'll send you a private message so you can get in touch with the moderators and we'll be happy to chase up the vouchers. 

You'll get the private message by clicking on the envelope in the top right of the community.

Cheers

Neil

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Nathanmorris
Beginner
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Message 5 of 6

Re: Refer a Friend Vouchers (Mods)

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Hi team @NeilO @JohnC2 @StuartH

Just wanted to say a big thank you for following up so rapidly, proactively and sorting this out.

Much appreciated, best wishes

Nathan & Referrer Friend

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JohnC2
Moderator
Moderator
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Message 6 of 6

Re: Refer a Friend Vouchers (Mods)

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Hi @Nathanmorris, thanks for the update and good to hear it's sorted for you now. Happy spending 🙂

John

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