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Chengjcn
Beginner
444 Views
Message 61 of 114

Re: Refer a friend to BT Broadband and get £50 each

Hi there 

I referred my mum in October and she was connected on 12/10/21 and has since paid two bills. Neither of us has received our amazon voucher yet. The tracker just says pending. Which department can help?

Many thanks 

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gaff79
Aspiring Contributor
401 Views
Message 62 of 114

Re: Refer a friend to BT Broadband and get £50 each

Any idea if this offer is working, as there doesn't appear to be a link to enter details on the webpage?  I've contacted BT by chat, but they can't help

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DavidM
Moderator
Moderator
395 Views
Message 63 of 114

Re: Refer a friend to BT Broadband and get £50 each

Hi @gaff79 and welcome.

Sorry you're having problems placing the refer a friend order. Can you post the link you're looking at so we can check it for you?

Cheers

David

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gaff79
Aspiring Contributor
384 Views
Message 64 of 114

Re: Refer a friend to BT Broadband and get £50 each

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DavidM
Moderator
Moderator
377 Views
Message 65 of 114

Re: Refer a friend to BT Broadband and get £50 each

Thanks @gaff79 .

Leave it with me and I'll try to find out what the problem is.

Cheers

David

 

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andyb10
Aspiring Contributor
372 Views
Message 66 of 114

Re: Refer a friend to BT Broadband and get £50 each

I've been told that it has been referred to the technical department to be fixed, but that was over a week ago.  Also told that BT reward card would be offered to new customers if this continues to not work, but can't see anything on new customer sign-up to request for this...

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gaff79
Aspiring Contributor
331 Views
Message 67 of 114

Re: Refer a friend to BT Broadband and get £50 each

hi @DavidM any update please? i wanted to get a new order raised for them today to get the Black Friday deal but didn't want to miss out on the refer a friend deal. If the page is still broken is there another way of doing that?
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gaff79
Aspiring Contributor
294 Views
Message 68 of 114

Re: Refer a friend to BT Broadband and get £50 each

is there any update on this please?
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Chengjcn
Beginner
277 Views
Message 69 of 114

Re: Refer a friend to BT Broadband and get £50 each

Hi @DavidM 

Could you point me to the correct department to chase my ‘refer a friend’ voucher please? 

Many thanks in advance 

 

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NeilO
Moderator
Moderator
271 Views
Message 70 of 114

Re: Refer a friend to BT Broadband and get £50 each

@gaff79 We've been advised that the application form for the refer a friend offer should be working again next week, I'm sorry this is not available at the moment.

@Chengjcn I'm sorry to see your refer a friend voucher has not arrived. We'll be happy to chase that up for you and I'll send you a private message so you can get in touch with the moderation team.

Thanks

Neil

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