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djalkemyuk
Beginner
322 Views
Message 1 of 7

Refer a friend

I've been trying all morning to refer a friend. There's literally no option to do this. Every time I click on the link it tells me to, it reloads the same page. I rang BT and the operator had no idea. What nonsense.

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6 REPLIES 6
NeilO
Moderator
Moderator
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Message 2 of 7

Re: Refer a friend

Hi @djalkemyuk Thanks for posting, I'm so sorry about that.  I've just tried myself and can see exactly what you mean. I'll try to find the person responsible for the refer a friend webpage so this can be fixed. 

Thanks

Neil

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djalkemyuk
Beginner
307 Views
Message 3 of 7

Re: Refer a friend

Thank you, I'll wait it out until I hear back from you, thanks again.

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Brand1068
Beginner
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Message 4 of 7

Refer a Friend

Is this  still running ?

I can find the page in my account - but when i click on the limk to register a friend it just takes me back to the same page again in a loop.

Anyone able to help getting a referal link ?

 

Chris

 

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djalkemyuk
Beginner
265 Views
Message 5 of 7

Re: Refer a Friend

It's still in a loop lol. I rang BT 3-4 times and they just said they don't know what to do and for me to try in a few days. My friend went with Virgin instead as the customer service was that bad, it put him off going with BT. What an absolute shocking thing for a huge company like BT to not be able to fix. I mean, I update and monitor my own website and something like this would take me 10 minutes max to fix LOL. Also, if you Google the refer a friend offer, there's sooooo many people complaining that they haven't received their vouchers after months and months. I wouldn't waste your time. I've had other problems with BT, mainly problems with the app. As soon as Virgin is available in my area, I'll be switching to them. 

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lisa5913
Beginner
216 Views
Message 6 of 7

Re: Refer a friend

HI, do you know when this will be working again as my friend is due to move in the next 2 weeks.

Thanks

Infini
Beginner
205 Views
Message 7 of 7

Re: Refer a friend

They are removing the referral system seemingly? 😞

 

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