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Can anyone point me in the right direction for a method of removing an old, now, 'Closed Account' with BT from my credit history?
The account was closed in April 2018 but due to a late payment in July 2014 (all other payments were on time), the record is dragging down my credit score and affecting my ability for a mortgage application.
Equifax is the only CRA reporting the discrepancy but I'm hoping someone working for BT monitors this forum and can help!
NB. I have no access to the old account numbers to quote references.