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Scoobing
Beginner
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Message 1 of 2

Removal of old BT account from online

Hi,

I've recently returned to BT and so I have both my new and old account numbers in My BT. Please can someone help me remove the old account? It keeps defaulting to that and I can't used the android app as it will only show the old one where the services are stopped.

Cheers

Scoobing

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1 REPLY 1
DanielS
Moderator
Moderator
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Message 2 of 2

Re: Removal of old BT account from online

Hi @Scoobing,

We can remove it for you. To reach us, click on my user name and then on "Click here to contact the mods". We'll pick it up and get back in touch with you.

Thanks

DanielS

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