Remove Old BT Account Links

[jimendersby]

My BT account has an old account linked which the app defers to on opening. The old account May also be affecting the way I can view offers and make changes. Making the use of BT online services to do anything really clunky and not use friendly.

How do I remove the old link?

[jimendersby]

Any simple solution?

[DanielS]

Hey @jimendersby,

I am sorry that there's no easy way for you to remove it.

This is something that I can do for you. I have sent you a private message with some of the details that I need to get it removed for you 🙂

Thanks
DanielS

[DavidM · Accepted solution]

Thanks for sending over the details @jimendersby .

I've removed those old accounts for you now.

Cheers

David

[jimendersby]

That’s brilliant, worked a treat!