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Message 1 of 5

Remove Old BT Account Links

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My BT account has an old account linked which the app defers to on opening. The old account May also be affecting the way I can view offers and make changes. Making the use of BT online services to do anything really clunky and not use friendly.

How do I remove the old link?

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Message 2 of 5

Re: Remove Old BT Account Links

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Any simple solution?

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Message 3 of 5

Re: Remove Old BT Account Links

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Hey @jimendersby,

I am sorry that there's no easy way for you to remove it.

This is something that I can do for you. I have sent you a private message with some of the details that I need to get it removed for you 🙂

Thanks
DanielS

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Message 4 of 5

Re: Remove Old BT Account Links

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Thanks for sending over the details @jimendersby .

I've removed those old accounts for you now.

Cheers

David

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Message 5 of 5

Re: Remove Old BT Account Links

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That’s brilliant, worked a treat!

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