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Fredbrown1
Beginner
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Message 1 of 7

Removing a redundant account number form my BT account

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I have two account numbers on my BT account. One is redundant and I would like to get rid of it, can I do it from my BT account, if not how do I go about it.

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6 REPLIES 6
NeilO
Moderator
Moderator
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Message 2 of 7

Re: Removing a redundant account number form my BT account

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@Fredbrown1 I'll be able to help you get that sorted, you'll get a private message in a moment so you can send over your details to the moderation team.

Thanks

Neil

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avidavasa
Aspiring Contributor
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Message 3 of 7

Re: Removing a redundant account number form my BT account

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I also have that problem.

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NeilO
Moderator
Moderator
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Message 4 of 7

Re: Removing a redundant account number form my BT account

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@avidavasa I've also sent you a private message and we'll be happy to help.

Neil

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avidavasa
Aspiring Contributor
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Message 5 of 7

Re: Removing a redundant account number form my BT account

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Thanks.   I have sent the information you requested.

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DavidM
Moderator
Moderator
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Message 6 of 7

Re: Removing a redundant account number form my BT account

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Hi @avidavasa ,

Thanks for confirming that. I can see you message in our queue and we'll get to you shortly.

Cheers

David

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avidavasa
Aspiring Contributor
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Message 7 of 7

Re: Removing a redundant account number form my BT account

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Thanks guys!    I just spoke to a friendly chap who sorted my problem in a couple of minutes.

Problem solved!!

 

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