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Beginner
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Message 1 of 3

Removing old account number against my login

Would anyone be able to help me removing an old account number against my login? I have tried online chat, been referred to call BT Customer service and none of them were able to remove it from my account. Thanks

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Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: Removing old account number against my login

Welcome to this user forum.

 

I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.

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Moderator
Moderator
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Message 3 of 3

Re: Removing old account number against my login

Hi @maman and welcome.

 

I'm sorry you're having problems getting then old account details removed. I'm sure I can help with this. Please drop me over an email with your details. You'll get the contact the moderators link in my profile.

 

Cheers

 

David

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