Removing old account number from my BT ID

[Yeldy99]

How do I get an old account number removed from my BT ID.

When I try to view my current products, MyBT defaults to the account that was at my old address which has been deactivated for over a year. How do I remove this so I only see my current account number?

Thanks

[imjolly · Accepted solution]

Try billing message now and they should be able to help

https://www.bt.com/help/contact-bt/account-and-billing/broadband

[Yeldy99]

Thanks.

Message now sorted the problem.