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Newbie
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Message 1 of 3

Renew broadband contract

Hi - My contract for broadband is due to end next month. I keep calling the BT help centre, but the lines are always busy. I also try to renew it myself through myBT, on the website or on my mobile app, unfortunately I can't find any online sections to do this renewal. What should I do?

Will they stop my broadband service immediately after the current contract ends?

Thanks!

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Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: Renew broadband contract

when your fixed term contract end you go to rolling monthly contract but lose all discount

phone options team who are dealing with renewals 0800800030



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Newbie
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Message 3 of 3

Re: Renew broadband contract

Thanks for the information!

I tried that number 0800800030, it's the same, the team is too busy to pick up my call...

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