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I recently extended my contract with BT (Last weekend). At the end of this week I received a parcel from BT asking us to return their kit. As I've just renewed the contract and the Hub I have is pretty new, can I safely ignore this parcel?
Thanks in advance.
Welcome to the Community and thanks for taking the time to post.
Yeah, you can ignore this package as it sounds like the results kit was sent out in error. If you get any follow up emails mentioning charges let us know and we can take a look for you.