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dogwyllie
Beginner
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Message 1 of 2

Request equipment return bag

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I recently upgraded my BT box a few weeks ago and was told a prepaid bag for returning the old one would turn up, but never has. I can't see how to request one despite searching previous forum answers. How do I get one?

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NeilO
Moderator
Moderator
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Message 2 of 2

Re: Request equipment return bag

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@dogwyllie Welcome to the community and thanks for posting, we can organise a returns bag for you. I'll send you a private message so you can get in touch.

You'll get the private message by clicking on the envelope in the top right of the community.

Thanks

Neil

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