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sps1013
Aspiring Expert
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Message 1 of 2

Return of Equipment - Seemingly not?

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Again, having used the BT returns system, this time by Royal Mail I am being hounded saying I do nto appear to have returned my equipment. (Youview 4K box).

Well, exactly the same as last time I have. And your returns department do not appear to have recorded it - I have proof of posting and proof of delivery.

Please, if a moderator is looking at this can you stop the persistent requests for my equipment!!

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PaddyB
Moderator
Moderator
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Message 2 of 2

Re: Return of Equipment - Seemingly not?

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Hi @sps1013,

Thank you for posting. I can understand your frustration and I'm sorry you're being chased for equipment you've already sent back to BT. This is something I'll be able to help you with.

I've sent you a private message detailing how you can contact my team.

Thanks

PaddyB

 

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