on 24-04-2023 23h16
Hi, anyone know how long it’s taking for BT to acknowledge they’ve received old equipment back? Thanks
on 24-04-2023 23h23
It is presently taking about four weeks for accounts to be updated by BT after they have received returned items.
You can either wait the four weeks or call BT 0330.1234.150 with your Proof of Postage and they should be able to update your account.
