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Beginner
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Message 1 of 2

Returning a Wifi Black disc

I've just changed from Halo with complete Wifi to Fibre 1 and BT want the Wifi discs back, Do I understand right, that if I don't return them, I get charged £30 each for them ? So is it OK to keep them and pay ??

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Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: Returning a Wifi Black disc

That is correct that if you do not return them you will be charged £30 per disc.

See link

https://www.bt.com/help/tv/how-to-return-and-recycle-your-bt-broadband-hub-and-bt-tv-box-fo

If you do want to keep them you should contact BT 0800.800.150 and inform them of that so that you are not plagued with reminders.

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