Can anyone help? I've lots of redundant equipment to return but going round in circles with the website. Does anyone have a link that works?
I can't phone BT as I've lost my voice. It annoys me that they expect people to phone up all the time, but that's a gripe for another time. Thank you.
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Thanks for posting @sanders2378, the link is only available in MyBT if we're expecting equipment from you. I'll send you a private message in a moment so you can send over your details and we'll organise for a returns bag to be posted to you.
I also have some redundant kit - would it be possible to get a bag sent please?
As an aside, bearing in mind (a) we're all encouraged to recycle stuff now and (b) how many times this subject comes up on the forum, wouldn't it be a good idea for BT to make the link available to everyone in MyBT?