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Moderator
Moderator
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Message 11 of 17

Re: BT WILL NOT RELEASE PHONE NUMBER WHEN REVERTING ADSL WHEN CHANGING TO A DIFFERENT ISP

Hi @OldGreyHair

Thanks for posting back!

I'll make sure @JohnC2 gets your feedback.

Cheers,

Robbie

Community ModeratorRobbieMac
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somniac
Aspiring Expert
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Message 12 of 17

Re: BT WILL NOT RELEASE PHONE NUMBER WHEN REVERTING ADSL WHEN CHANGING TO A DIFFERENT ISP

Hope I am not hijacking but I wondered if one can transfer Line Rental Saver paid already to a new ISP
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Distinguished Sage
Distinguished Sage
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Message 13 of 17

Re: BT WILL NOT RELEASE PHONE NUMBER WHEN REVERTING ADSL WHEN CHANGING TO A DIFFERENT ISP

No you can`t, but if you are changing because of the price increase, and you have told BT, then you should get a partial refund, but you will have to ask.

OldGreyHair
Contributor
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Message 14 of 17

Re: BT WILL NOT RELEASE PHONE NUMBER WHEN REVERTING ADSL WHEN CHANGING TO A DIFFERENT ISP

Hi @somniac

As Far As I Am Aware Line Rental Saver Is Not Transferable Or Refundable.

Hope this helps

Am I getting too old for this???
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Distinguished Guru
Distinguished Guru
186 Views
Message 15 of 17

Re: BT WILL NOT RELEASE PHONE NUMBER WHEN REVERTING ADSL WHEN CHANGING TO A DIFFERENT ISP


@OldGreyHair wrote:

Hi @somniac

As Far As I Am Aware Line Rental Saver Is Not Transferable Or Refundable.


It is. See here.

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somniac
Aspiring Expert
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Message 16 of 17

Re: BT WILL NOT RELEASE PHONE NUMBER WHEN REVERTING ADSL WHEN CHANGING TO A DIFFERENT ISP

Thank you for those replies. Very useful.

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OldGreyHair
Contributor
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Message 17 of 17

Re: BT WILL NOT RELEASE PHONE NUMBER WHEN REVERTING ADSL WHEN CHANGING TO A DIFFERENT ISP

Thank You @pottyperson

Very Knowledgeable Reply.

Very Good News For Line Rental Savers.

Am I getting too old for this???
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