cancel
Showing results for 
Search instead for 
Did you mean: 
DY2019
Beginner
65 Views
Message 1 of 2

Reward Card/ Free Gift

Just after a little help if possible please. You have probably been asked a thousand times already. Who do I need to contact in regards to missing reward card and free gift please? 

I took out BT broadband and a BT SIM card deal a few weeks back and successfully claimed the reward card for the broadband part but when I claimed the broadband card. The reward card (which had on there able to claim from the 3rd October), dissapeared and hasn’t shown back up for me to claim today? Also I still haven’t received the email to claim the free gift (Samsung Galaxy A10). 

My sim deal went active on the 3.09.2019 

Many Thanks

 

0 Ratings
Reply
1 REPLY 1
Distinguished Sage
Distinguished Sage
61 Views
Message 2 of 2

Re: Reward Card/ Free Gift

@DY2019 

It takes 30 days after your SIM card is activated, to receive the email link with the voucher code, so you should receive it very soon.

Information about the reward card would be on this page

https://www.bt.com/manage/bt-reward-card/

0 Ratings
Reply