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Falcon8888
Beginner
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Message 1 of 3

Reward Card Not Received after 32+ days

I claimed my reward card a month ago, not received anything, no replies from emails and already paid my first bill going on second. 🤷🏻‍♂️
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2 REPLIES
Moderator
Moderator
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Message 2 of 3

Re: Reward Card Not Received after 32+ days

Hi @Falcon8888 Sorry you have not received your reward card. I know in some case delivery can take up to 45 days but you should have received a reply to your emails.

We will be happy to check on your reward card for you if you send us your details. You can contact us by clicking on my user name and selecting contact the mods.

Thanks
John

Community ModeratorJohnC
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Moderator
Moderator
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Message 3 of 3

Re: Reward Card Not Received after 32+ days

Hi @Falcon8888

Thanks for taking the time to chat with me this evening.

I have picked up your case now and I will find out what happened with the delivery of your reward card.  It may take a few days for the team to reply but as soon as they do I'll give you a shout to let you know the situation.

Cheers,

Robbie

Community ModeratorRobbieMac
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