I placed an order for BT Infinity 2, BT TV & BT Sim only 500MB on the 01/01/2018.
There was a bit of a problem whith the engineer not turning up and I had to make another appointment with them, but I'm up and running now and even paid my first bill.
When I placed the order it said I was eligible for 2 reward cards, the prepaid mastercard type.
The first for the BT Infinity (£150)
And the second for BT Sim only deal (£40)
However, there is no option to claim any reward cards on my 'My BT' account page.
Go to Solution.
Welcome to this user forum.
Are you using this link claim my reward