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Outlaw
Beginner
764 Views
Message 1 of 3

Reward Card Problem

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Hi there,

 

I placed an order for BT Infinity 2, BT TV & BT Sim only 500MB on the 01/01/2018.

There was a bit of a problem whith the engineer not turning up and I had to make another appointment with them, but I'm up and running now and even paid my first bill.


When I placed the order it said I was eligible for 2 reward cards, the prepaid mastercard type.

The first for the BT Infinity (£150)

And the second for BT Sim only deal (£40)

 

However, there is no option to claim any reward cards on my 'My BT' account page.

 

 

Thanks.

 

-Roger.

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2 REPLIES 2
Keith_Beddoe
Distinguished Sage
Distinguished Sage
763 Views
Message 2 of 3

Re: Reward Card Problem

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Welcome to this user forum.

 

Are you using this link claim my reward

Outlaw
Beginner
748 Views
Message 3 of 3

Re: Reward Card Problem

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Thank you very much for the link.
I don't know why I couldn't find that anywhere else.

Anyway all sorted now.
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