Hi, I am having trouble claiming the BT Rewards Card with my broadband.
The rewards page is telling me "there are no rewards to be claimed".
I ordered my BT Superfast Fibre package via Money Saving Expert's link. This entitles me to a £100 prepaid Mastercard from BT.
I placed this order on 18th December, 2019 and the broadband was activated on 17th January, 2020. Can someone please assist me with this?
These were the rewards for that period.
From 13.12.19 until 23.12.19 new to BT customers are eligible for a £60 Reward Card when ordering a Broadband Unlimited Package, £60 Reward Card when ordering a Superfast Fibre Essential Package, £80 Reward Card when ordering a Superfast Fibre Package, £110 Reward Card when ordering a Superfast Fibre 2 Unlimited, and a £110 Reward Card when ordering an Ultrafast Fibre 100 or 250 Package. Existing BT Broadband customers upgrading their BT broadband or those adding just BT TV are excluded
I cannot see a £100 one.
There have been a couple of recent posts about these 3rd party offers.
I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.
Hi @chris_c110 welcome to the forum and thanks for posting. I've sent you a Private Message with details on how to contact the Mod team and we will be happy to help you claim your reward card.
@JohnC2Hi John, I have tried to reply to your private message but I got an error message saying I had reached the limit for the number of private messages I can send. I've only tried sending it to you do I don't know why this is happening?
@StuartH hi Stuart, I tried to send you another message detailing an archive page showing the offer I accessed via Money Saving Expert. I'm being told I have sent too many private messages so it's not going through to you.
Please find the link here...