Reward Card claim

[craigc87]

I recently signed up for a broadband package which was activated on the 10th August, with a reward card as part of the package. When I go to the reward card page, nothing is showing and I'm not sure how to proceed.

Thanks 🙂

[PaddyB · Accepted solution]

Hi @craigc87,

Welcome to the Community and thank you for posting. I'm sorry you haven't been able to claim your BT Reward Card. I'll be able to help you with this.

I have sent you a private message with instructions on how to contact me.  You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks

PaddyB

[Aliwarbo]

I am unable to claim my reward card.

We were connected Aug 2020

Please advise.

Thanks 🙂

[NeilO]

@Aliwarbo I'm sorry you're unable to claim the reward card, I've sent you over a private message so you can get in touch with the moderation team and we'll be happy to help you with that.