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Bucko74
Beginner
263 Views
Message 1 of 2

Reward Card not received

I ordered BT Fibre broadband 4/7/20 to start 10/8/20 when my previous contract with a different provider ended. The BT reward that was available when I ordered isn’t showing on my account and I haven’t received an email about it either???

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NeilO
Moderator
Moderator
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Message 2 of 2

Re: Reward Card not received

Hi @Bucko74, welcome to the community and thanks for posting. I'm sorry your reward card isn't available to be claimed on the website, I've sent you a private message so you can get in touch with the moderation team and we'll be happy to help.

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