Help us improve our process for when you experience home Wi-Fi issuesx
We have put together a short survey to capture your feedback in terms of what BT can do when you experience home Wi-Fi issues. We would appreciate it if you could take a couple of minutes to complete a short survey. Read more from here, Fix my home Wi-Fi
I ordered BT Fibre broadband 4/7/20 to start 10/8/20 when my previous contract with a different provider ended. The BT reward that was available when I ordered isn’t showing on my account and I haven’t received an email about it either???
Hi @Bucko74, welcome to the community and thanks for posting. I'm sorry your reward card isn't available to be claimed on the website, I've sent you a private message so you can get in touch with the moderation team and we'll be happy to help.