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Micker
Contributor
388 Views
Message 1 of 12

Reward Card

How long does it take reward card to be sent out, I registered for mine on 23rd April.


Thanks

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11 REPLIES 11
tracy70
Newbie
340 Views
Message 2 of 12

Re: Reward Card

Hi @Micker

One have the mods have told me that it can take up to 30 days to receive the reward card. Have you received yours yet?

Tracy

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Micker
Contributor
334 Views
Message 3 of 12

Re: Reward Card

No haven't received it yet
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LittleHelper
Contributor
331 Views
Message 4 of 12

Re: Reward Card

A mod should pop in here when they are next in the office and will have a look in to it for you.

Did you get the confirmation email when you claimed the reward card? Should be with you within 30 days of applying.
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tracy70
Newbie
326 Views
Message 5 of 12

Re: Reward Card

Hi

 

@LittleHelper I was going to suggest that a mod should be around soon to help.

@Micker it may be worth emailing the rewards team HERE.

Tracy

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Micker
Contributor
315 Views
Message 6 of 12

Re: Reward Card

Got a text and email confirmation on 24th April
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Moderator
Moderator
303 Views
Message 7 of 12

Re: Reward Card

Hi @Micker,

I'm sorry you haven't received your Rewards card. Have you contacted the Rewards team using the link Rewards Team as suggested by @tracy70?

Thanks

PaddyB

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Micker
Contributor
270 Views
Message 8 of 12

Re: Reward Card

Contacted them by phone and email not getting anywhere just keep getting fobbed off, take it they are not going to pay up, very disappointed.
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Moderator
Moderator
260 Views
Message 9 of 12

Re: Reward Card

Hi @Micker,

Thanks for replying back to us. I think it's best if we chase this up with the Reward Card team for you. To get in touch with us, click on my user name and then copy and paste the link under "Moderation Team Email Address" into your browser.  Complete that form and we'll get back in touch with you.

Thanks

DanielS

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Moderator
Moderator
240 Views
Message 10 of 12

Re: Reward Card

Hi @Micker Thanks for sending over your details. I'm chasing this up with the promotions team and will update you as soon as I hear back from them.

Cheers
John

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