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Aaron21
Beginner
355 Views
Message 1 of 4

Reward Card

Hi there,

I've had my internet set up for almost a month now but I'm still not able to claim my reward card.

When I log into my account and go to the rewards sections all I get it "Sorry we can't bring up your details at the moment please try again later"

Thanks,

Aaron

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3 REPLIES 3
RobbieMac
Moderator
Moderator
350 Views
Message 2 of 4

Re: Reward Card

Hi @Aaron21 

Welcome to the Community and thanks for your post!

I'm sorry for the problems you're having claiming for your reward card.  I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Cheers,

Robbie

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ivenhov
Beginner
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Message 3 of 4

Re: Reward Card

Hi Robbie

I have the same problem with exactly the same message displayed "Sorry we can't bring up your details at the moment please try again later".

Could you contact me please and help me sort it out?

Regards

Daniel

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NeilO
Moderator
Moderator
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Message 4 of 4

Re: Reward Card

Hi @ivenhov I'm sorry to see you're getting that message when trying to claim your reward card. I'll send you a private message so you can get your details over to us and we'll be happy to help.

Thanks

Neil

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