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P76
Beginner
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Message 1 of 4

Reward Card

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Hi - I need help claiming my reward card please.

My broadband was purchased via Uswitch with an £80 MasterCard reward card on 20/12/20, activated 07/01/21. But when I log into my account it just says ‘Sorry we can’t bring your details up at the moment- please try again later’ under your rewards section and I’ve been checking the past 2 weeks. 

Thanks

 

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RobbieMac
Moderator
Moderator
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Message 2 of 4

Re: Reward Card

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Hi @P76 

Thanks for your post and welcome back.

Sorry for the problems you're having claiming for your reward card.  I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Cheers,

Robbie

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P76
Beginner
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Message 3 of 4

Re: Reward Card

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Thanks again for the help. Card seems to be on its way. 🙂
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JohnC2
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Moderator
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Message 4 of 4

Re: Reward Card

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Hi @P76, thanks for the update and good to hear your reward card is now on its way to you.

cheers

John

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