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Kosh
Beginner
473 Views
Message 1 of 8

Reward Card

Hi

I ordered BT Fibre Broadband in December and there was an offer of £80 BT reward card. 
My Broadband was installed 28th January 2021 and I have paid my first bill today 16th February.

I have tried following the link for my rewards but cannot find this reward anywhere. Can anyone point me in the right direction please.

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7 REPLIES 7
Keith_Beddoe
Distinguished Sage
Distinguished Sage
471 Views
Message 2 of 8

Re: Reward Card

@Kosh 

This is just a customer forum, but have you followed the process outlined here?

https://community.bt.com/t5/Bills-Packages/Claiming-a-BT-Reward-card/td-p/1857030

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Kosh
Beginner
469 Views
Message 3 of 8

Re: Reward Card

Hi, I am unable to make a claim but I do not know why
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Kosh
Beginner
456 Views
Message 4 of 8

Re: Reward Card

Yes I have followed the link but I am unable to claim as it does not appear to be there
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Keith_Beddoe
Distinguished Sage
Distinguished Sage
454 Views
Message 5 of 8

Re: Reward Card


@Kosh wrote:
Yes I have followed the link but I am unable to claim as it does not appear to be there

A moderator should post here tomorrow, with help.

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JohnC2
Moderator
Moderator
437 Views
Message 6 of 8

Re: Reward Card

Hi @Kosh, welcome to the forum, and thanks for posting. I'm sorry that you are unable to claim your reward card. I've sent you a Private Message with details on how to contact the Mod team and we'll be happy to help you with this.

cheers

John

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Kosh
Beginner
429 Views
Message 7 of 8

Re: Reward Card

Hi

Thanks for getting back to me. Unfortunately I cannot see were in your message I can reply.

As the information is personal I do not want to post it on the forum.

sorry for sounding so dumb.

Regards

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JohnC2
Moderator
Moderator
420 Views
Message 8 of 8

Re: Reward Card

Hi @Kosh, sorry about that. I've reset your Private Messages so can you please try again and let me know.

PS definitely best not to post any personal information 😉

cheers

John

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