cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
wilkywilks
Beginner
694 Views
Message 1 of 3

Reward card button

Hi guys.

I have logged in to claim my reward card, it's there clear as day but no button to claim. I've tried in various formats, iOS, android, chrome Firefox to no avail!! Any help? My card expires 3rd of July!! 😩
0 Ratings
Reply
2 REPLIES 2
PaddyB
Moderator
Moderator
674 Views
Message 2 of 3

Re: Reward card button

Hi @wilkywilks,

I'm sorry you havne't been able to claim your Rewards Card. I'll be able to help you with this.

Please can you send me in your details using the "Contact The Mods" link found in my profile?

Thanks

PaddyB

0 Ratings
Reply
PaddyB
Moderator
Moderator
646 Views
Message 3 of 3

Re: Reward card button

Hi @wilkywilks,

Thank you for sending in your details. I'm sorry you haven't been able to claim your Rewards card. I gave you mobile number a quick call, I'm sorry I didn't get speaking to you.

I can see that your case has been picked up by my colleagues in the @BTCare team on twitter.

They've sent this off for investigation and will get back in touch as soon as they have an update.

Thanks

PaddyB

0 Ratings
Reply